Frequently asked questions

Frequently asked questions

Q: Can I place my order over the telephone?

YES! call during office hours. I can take your order, answer questions, and take your payment over the phone. 

Q: Do you deliver to my country?

probably! I will ship to most countries if you are not sure, just ask!

Q: Do you deliver to all 50 states?

YES! under the hemp bill seeds contain zero cannabinoids and are 100% legal to ship and receive!

Q: Is the store open 24/7? 

Yes! Place your order and you will receive an email and invoice ASAP. The invoice will contain payment instructions and a confirmation of your order.

Q: What are your office hours?

7 Days: 9am to 6pm Pacific Time

Call with questions: (707) 489-1946

I ship all packages every Tuesday and Thursday 

Q: What is the process of payment?

You can pay with all major credit cards at checkout. You will receive an email with payment confirmation and a confirmation of your order.

If you would like to use cryptocurrency simply reply to the email and let us know which cryptocurrency you would like to pay with and i can send you over payment information for whichever coin or token you would like to use. 

If you would like to mail in payment, simply reply to the email i send you and let me know and i will send you the mailing address.

Q: How long will it take to get the seeds that I order?

fast. Orders are packed immediately and go out twice weekly after an invoice is paid. Some days an order will go out the very same day if the order is placed and the invoice is paid before 2:00 PM Pacific Time, Monday through Friday. In the USA it will take 3-5 days to receive your package. International orders time will vary depending on your postal service.

Q: How much is shipping?

Shipping is FREE! I use 2 day mail with tracking within the United States.

International orders are sent using first class international mail without tracking.

All packages of high value or going to a questionable delivery area will be sent with signature required.

Q: What happens after I place my order?

After you place your order, you will receive an invoice via email with payment instructions and a confirmation of your order.

Q: How can I get my seeds shipped out immediately?

Simply pay your invoice ASAP. All orders that are paid go out as soon as possible.

Q: How long after I pay my invoice will my items ship?

After your invoice is paid, your order will ship within 72 hours, with holidays and weekends excluded.

I ship twice weekly . Usually if you pay your invoice by 2 PM (PST) your order will ship out the next 2 days with holidays and weekends excluded.

Q: Do I have to pay my invoice immediately?

YES! Please only place your order when you are ready to pay your invoice.

Please refrain from placing an order unless you intend on paying your invoice and receiving your seeds immediately.

Q: What happens if I do not pay my invoice?

Unpaid invoices are subject to deletion after 48 hours of non-payment and the order will be canceled.

Please don't take this personally, i do this in order to put back the inventory that is deducted from available inventory for an unpaid order.

If you need to cancel your order, that is no problem, just email me and we will take care of it for you.

If you need longer to pay an invoice, just let me know.

Q: When will I receive a tracking number?

After your order ships, you will receive a tracking number automatically.

Please note: we cannot use tracking for international orders.

Q: Will I get a notification that my package is out for delivery?

Yes, you will receive shipping notifications such as when your package is out for delivery.

Q: Is there an email to reach silversragonseeds.com for help with my order?

Yes: Seeds@silverdragonseeds.com 

Q: What if my package does not arrive?

I go by tracking, if your order does not make it to you we will send a replacement immediately.

If your order does not arrive, but it states that it was delivered via the tracking number, we would ask you to first take that up with your local post office and or delivery person. If you feel your package was delivered to the wrong address, please contact us and we will make sure the issue is resolved and you get your seeds.

Q: Is the package safe from rain or snow?

Yes, your package will arrive in a bubble wrapped plastic case with the seeds safely inside.

Q: Do you ship internationally?

Yes.

Q: How long does it take to receive an international order?

Estimated delivery time is about 2 to 8 weeks.

Q: How can I store seeds prior to germination?

I recommend placing the seeds into a humidity resistant container and place them in a cold dark place for storage.

Q: How long will seeds last if stored properly?

Reportedly some seeds retain 100% germination after many years of proper storage.

Q: Are the seeds regular or feminized?

All of the seeds are regular seeds. 

Still have questions?

Give us a call or text!  (707) 489-1946

Q: Do you take orders via email or Facebook messaging?

NO! This website is the ONLY way to get the seeds!